CANADA GROUP - Customization in the Luxury - 6 November

 Dear Alumni,

 Kensington Tours is a privately guided travel company who creates custom journeys to the world’s most extraordinary places.  Each trip is handcrafted by one of our 150 skilled Destination Experts who work closely with in-country guides and our in-country partners to design the finest travel experiences available.  From African safaris to wine-tasting tours of Burgundy, and everything in between, Kensington Tours offers award-winning private guided itineraries in over 90+ countries.

 Catering to the individual is what defines luxury; in the luxury segment, it is the critical competitive differentiator. The challenge for any business seeking to deliver a luxury experience is to be knowledgeable enough to go beyond the standard, to be able to customize and personalize every aspect of the service / product being provided.  We believe the luxury we offer as a product is the luxury of our expertise, empathy and care ~ all aimed at creating an unparalleled degree of trip personalization and authenticity of experience.

Alison Hickey, President of Kensington Tours, will speak to the research they have done in this space, the practices they have employed to deliver on their brand promise and some of the challenges they have faced along the way. Alison is an engineer by training with a Master’s degrees in both Applied Science and Industrial Engineering from Dalhousie University, and throughout her career she has been focused on leading growing organizations and defining great customer experiences.

Agenda

6:00pm : Networking

7:00pm : Keynote Speaker

8pm : Networking . End of the event at 8:30 pm

This event is hosted by Kensington Tours, only 80 spots available .

Register today if you want to secure your spot ! 

 We are also preparing actively our 5th annual event, the 2019 Entrepreneur Challenge that will take place on Dec 4th at Alliance Francaise at 5:30 pm. Infos at  https://www.aagefchallenge.com/. 

Save the date.

More detail,  please contact bruno.lebeault@gmail.com

Vous pouvez paramétrer les notifications que vous recevez par e-mail directement depuis votre espace privé